service_portal. To configure where users log in, see the related article How to Configure Service Portal as your instance login page. portals system Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field The method described in this article became Good day. Use the instructions in this article to set up redirection with the SPEntryPage script include. entry. If you ever need to adjust the 🚀 Learn Service Portal Redirection in Just 5 Minutes! ⏱️ One of the most popular requirements from customers is to implement seamless Service This NOW You Know article explores an essential aspect of Service Portal maturation: controlling user traffic and ensuring proper You can configure Service Portal to redirect users after login. This ensures that users of a legacy CMS are redirected to and continue using Hi All, I have to redirect users to a new/different portal already existing based on their email address domain. If the user has some roles but not itil, We had previously been using the regular ServiceNow Service Portal (/sp) site, but are in the process of migrating to the new Employee Service Center (/esc) as part of HRSD. There is an Get answers to common questions about redirection with Service Portal using SPEntryPage script include, and find related resources. sso. A key component of this experience is You can replace Theme of old portals. 05-12-2020 05:30 AM We had previously been using the regular ServiceNow Service Portal (/sp) site, but are in the process of migrating to the new Employee Service Center (/esc) as part of To redirect users to the SSO Identify Provider (IdP) login page without first redirecting them to the portal login page, you can configure the glide. When multiple Identity Providers (IdP) are configured without an auto-redirect IdP, using a URL with an IdP sys_id defined in glide_sso_id does not redirect users to the specified Service Hello, Is it possible to redirect users with (xyz role + snc_internal) to xyz service portal (not /sp) after logging in? Best regards, Ruaa When users log in to ServiceNow, they typically see role-based dashboards on the homepage, with the exception of ITIL agents 🚀 Learn Service Portal Redirection in Just 5 Minutes! ⏱️ One of the most popular requirements from customers is to implement seamless Service ServiceNow's Service Portal offers a user-friendly interface for accessing services and submitting requests. page. We have configured the script include I ran into this issue by accident and after looking through the community I noticed that I ain't the only one looking for a good solution for this. script = "new SPEntryPage Hi, Can anyone please tell me how can I redirect user with no roles straight to the esc portal after login? This is the 'SPEntryPage' Script Include that Im using: /** * * Service Hi, We are having two service portal active in our instance and we want the end user to be redirected to one of the portal. consumer role to the CSM portal, users with In this ServiceNow Tutorial, Technical Consultant Saloni Suthar demos How to Redirect End Users to Employee Center in ServiceNow. For example, you can redirect users with the sn_customerservice. The scenario is like this: We made a . I Conditionally redirect to Service Portal after login To conditionally redirect a user to Service Portal after login, set the system property glide. You can configure Service Portal to redirect users after login. If the user has role itil, then redirect to navpage. early_redirect. Thus, you can create UI The information in this article will help if there is any requirement to redirect to external URL based on certain selection in fields. After completing these steps, your instance redirects users after authentication based on their assigned roles to the URL of your choice. I'm trying to accomplish such configuration in Kingston release: 1. For additional questions, review the FAQ article on redirection or watch Redirect end users (users without any role) to the Service Portal. This article shows you how to set up user redirects based on user roles in the Service Portal using the SPEntryPage script include. For e. 2. do\\UI16 2. first. Explore options to automatically redirect users from a content management site (CMS) page to Service Portal. In earlier platform versions, redirection. Procedure Navigate to your Catalog Item. Theme allows to include JS Includes, which will be loaded on attempt to display of every URL of old portals. For example, if you have an internal Employee Center portal, and an external By default, upon submitting a Record Producer within the Service Portal, users are typically redirected to either their newly created ticket or the You can set up portal redirection so that different roles go to different portals. g. Redirect users to different pages based on certain criteria like a A common requirement is to redirect users to specific portals dependent on the roles that they have.
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